Data protection

Last updated August 2024

Your trust is important to us, which is why we take data protection seriously and ensure appropriate security. Of course, we comply with the legal provisions of the Federal Data Protection Act (DSG), the Ordinance on the Federal Data Protection Act (VDSG), the Telecommunications Act (FMG) and, where applicable, other data protection regulations, in particular the General Data Protection Regulation of the European Union (hereinafter GDPR). So that you know what personal data we collect from you and for what purposes we use it, please take note of the information below.

1. Scope and purpose of the collection, processing and use of personal data when visiting the website www.orbiz-flex.ch

When you visit our website, our servers temporarily store every access in a log file. The following data is collected without your intervention and stored by us until it is automatically deleted after twelve months at the latest:

the IP address of the requesting computer
the date and time of access
the name and URL of the retrieved file
the website from which access was made
the operating system of your computer and the browser you are using
The country from which you accessed and the language settings in your browser
the name of your Internet access provider
Number of data transferred
Status message for successful access

‍ This data is collected and processed for the purpose of enabling the use of our website (establishing a connection), permanently ensuring system security and stability and enabling the optimization of our Internet offering, preventing fraudulent activity or misuse on or in connection with the website, complying with the requirements of applicable laws, protecting the safety of an individual and the rights and property of the property owner, and to prevent deception or security or technical problems and for internal statistical purposes. This is our legitimate interest in data processing within the meaning of Article 6 (1) (f) GDPR. The IP address is used in particular to record the website visitor's country of residence and to set the language of the website accordingly. In addition, the IP address is evaluated for statistical purposes in the event of attacks on the network infrastructure of www.orbiz-flex.ch.

In addition, when you visit our website, we use so-called pixels and cookies to use web analysis services. You can find more detailed information on this in Section 5 and Section 6 of this privacy policy.

‍ When using the forms

‍On our website, you have the opportunity to express interest in offices and workplaces and to request additional information, such as brochures, and get in touch. The following fields are mandatory:

the IP address of the requesting computer
the date and time of access
the name and URL of the retrieved file

The above data is necessary for data processing. In addition, you can voluntarily provide further data under Message.

By contacting us, you give us your consent to process the data provided for the brokerage of real estate. We only use this data to be able to process your request in the best possible and personalized way. We have a legitimate interest in processing your request within the meaning of Art. 6 para. 1 lit. f DSGVO. You can object to this data processing at any time (for contact details, see section 10 below).

When contacting us by electronic mail (e-mail)

Information that you send to us unencrypted by electronic mail (e-mail) may be read by third parties during transmission. As a rule, we are also unable to verify your identity and do not know who is behind an email address. Legally secure communication through simple e-mail is therefore not guaranteed. Like many email providers, we use filters against unsolicited advertising (“SPAM filters”), which in rare cases automatically classify and delete normal emails as unsolicited advertising. E-mails that contain harmful programs (“viruses”) will always be automatically deleted by us.

2. Transfer of data to third parties

We will only share your personal data if you have given your express consent, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the relationship between you and the property owner and the marketer.

In addition, we will share your data with third parties insofar as this is necessary when using the website to provide you with the services you have requested and to analyze your user behavior. Insofar as this is necessary for the purposes set out in sentence 1, the transfer may also take place abroad. If the website contains links to third-party websites, after clicking on these links, the property owner no longer has any influence on the collection, processing, storage or use of personal data by the third party and assumes no responsibility for this.

3. Transfer of personal data abroad

The property owner is also entitled to transfer your personal data to third companies (contracted service providers) abroad, insofar as this is necessary for the data processing described in this privacy policy. They are committed to data protection to the same extent as we ourselves. If the level of data protection in a country is not Swiss or European, we strive to ensure that the protection of your personal data is equivalent to that in Switzerland or in the EU.

4. Data security

We use appropriate technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are constantly being improved in line with technological developments.

You should always keep your information confidential and close the browser window when you have finished communicating with us, especially if you share your computer with others.

5. Cookies

Cookies help make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website. Cookies neither damage your computer's hard drive nor do these cookies transmit users' personal data to us.

For example, we use cookies to better tailor the information, offers and advertising shown to you to your individual interests. The use does not result in us receiving new personal data about you as an online visitor. Most web browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a message always appears when you receive a new cookie.

Deactivating cookies may mean that you cannot use all features of our website.

6. Google Analytics and Google Ads

On our website, we use the web analysis service Google Analytics from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This collects information about the surfing behavior of website visitors for marketing purposes in a purely anonymous form and sets cookies for this purpose. No personal data is collected or stored here.

Our legitimate interest in data processing lies in evaluating the use of the website, compiling website activity and other services related to website activity and Internet usage. The information generated by Google Analytics using cookies about the use of the website — including the anonymized IP address — is transmitted to a Google Inc. server in the USA. Anonymization is carried out by removing the last eight bits of the IP address, which means that it is no longer possible to uniquely assign the data provided to a specific IP address. This information is transmitted to authorities or third parties if Google is legally obliged to do so or if third parties act as service providers on behalf of Google.

You can object to the collection, processing and recording of the collected data at any time by preventing the storage of cookies by making appropriate settings in your browser.

Information about Google Analytics
Information about Google's privacy policy
Prevent the use of Google Analytics and the associated data transfer to Google

Ads conversion tracking also uses a cookie to determine performance, which is stored on your computer for up to 30 days after you click on an ads ad. The information is limited to the total number of users who first clicked on an ad and were then redirected to a page with a conversion tracking tag. However, you will not receive any information to personally identify users. By using this website, you consent to the processing of data about you by Google in the manner described above and for the purposes set out above.

7. Other external services

Google Maps

This website uses Google Maps API, a map service provided by Google Inc. (“Google”), to display an interactive map and to create route maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using Google Maps, information about your use of this website (including your IP address) can be transmitted to a Google server in the USA and stored there. Google may transfer the information obtained through Maps to third parties if this is required by law or if third parties process this data on behalf of Google. Google will never connect your IP address with other data from Google. Nevertheless, it would be technically possible for Google to identify at least individual users based on the data received. It would be possible that personal data and personality profiles of users of the Google website could be processed for other purposes over which we have and cannot influence. You have the option to deactivate the Google Maps service and thus prevent data transfer to Google by deactivating JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display on our pages.

‍About the Google privacy policy & additional terms of use for Google.

Pipedrive

You can book a viewing appointment on our website. To request and select an appointment, we use Pipedrive's online calendar, an offer from Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estonia. When you click on the appropriate booking button, you will automatically be connected to our appointment account on Pipedrive. After choosing your appointment, confirming and entering your contact details and concerns, you will receive an email from Pipedrive confirming your appointment. Your details from the Pipedrive form, including the data you provided there, will be stored by us for the purpose of processing the request and in case of follow-up questions. This data will remain with us until you request us to delete it, withdraw your consent to store it, or the purpose for storing the data no longer applies. Mandatory legal provisions — in particular retention periods — remain unaffected. More Information about Pipedrive and Pipedrive privacy You can see it here.

8. Note on data transfers to the USA

For reasons of completeness, we would like to point out for users residing or based in Switzerland that there are monitoring measures by US authorities in the USA, which generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA. This is done without differentiation, restriction or exception on the basis of the objective pursued and without an objective criterion which makes it possible to restrict US authorities' access to and subsequent use of the data to very specific, strictly limited purposes which are able to justify the intervention associated with both access to and use of this data. In addition, we would like to point out that data subjects from Switzerland have no legal remedies in the USA which would allow them to obtain access to the data concerning them and to obtain its correction or deletion, or that there is no effective judicial protection against general access rights from US authorities. We explicitly draw the person concerned's attention to this legal and factual situation in order to make an informed decision to consent to the use of their data.

For users residing in a member state of the EU, we would like to point out that the USA does not have an adequate level of data protection from the perspective of the European Union — partly due to the topics mentioned in this section. Insofar as we have explained in this privacy policy that recipients of data (such as Google, Facebook and LinkedIn) are based in the USA, we will ensure that your data is protected to an appropriate level by our partners, either through contractual arrangements with these companies or by ensuring that these companies are certified under the EU-US Privacy Shield.

9. Right to information, correction, deletion and restriction of processing; right to data portability

You have the right to receive information about the personal data that we store about you free of charge upon request. In addition, you have the right to correct incorrect data and the right to delete your personal data (“right to be forgotten”), unless this is precluded by a legal storage obligation or a permit that allows us to process the data. In accordance with Articles 18 and 21 GDPR, you also have the right to request a restriction of data processing and to object to data processing.

You also have the right to demand from us the data that you have provided to us again (right to data portability). On request, we will also share the data with a third party of your choice. You have the right to receive the data in a standard file format. For the above purposes, you can contact us via the email address welcome@orbiz-flex.ch achieve. We may, at our discretion, require proof of identity to process your requests.

You can also tell us what you want to do with your data after you die by giving us appropriate instructions.

10. Retention of data

We only store personal data for as long as is necessary to fulfill our services and legal storage obligations.

We store contract data for a longer period of time, as this is required by legal storage obligations. Retention obligations that oblige us to store data arise from accounting and tax regulations. If we no longer need this data to perform the services for you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

11. Right to lodge a complaint with a data protection supervisory authority

If you reside in an EU state, you have the right to complain to a data protection supervisory authority at any time. For the website, this is the data protection officer of the Canton of Zurich: https://www.datenschutz.ch/

12. Amendment to the privacy policy

Changes to the privacy policy can be made by the property owner at any time. Therefore, please consult this statement regularly.