FAQ
Tenants in ORBIZ benefit from a wide range of services:
- Free WLAN/LAN (up to 1 Gb/s)
- Free use of the lounge, coffee corner and meeting and telephone booths (fair use)
- Fully equipped coffee corner with coffee machine, (freshly ground coffee) and refrigerator
- Meeting space with screen (by reservation)
- Separately accessible toilets (wheelchair accessible) on the floor
- Access, bookings and visitor management via smartphone
- Depending on the rental offer: Your own mailbox
All operating and cleaning costs are included in the rental costs.
The meeting space can be booked via the calendar in the customer portal or on our website. The other shared spaces, such as the lounge, the coffee corner and the telephone boxes, follow the fair use principle. This means that everyone makes sure to use them in a balanced and respectful way. We rely on the joint responsibility of all tenants and guests to leave the premises as they would like to find it themselves for their most important meeting.
House and usage regulations are provided to all tenants at the start of the tenancy in order to ensure smooth cooperation.
Yes, your office is cleaned once a week and all regular cleaning services are already included in the rent. The common areas are cleaned at least once a week. Depending on demand and workload, these areas can also be cleaned more often to ensure a pleasant working environment at all times.
We offer parking spaces for rent at each of our locations. We would be happy to check availability for you.
We also offer mailboxes at our Flex Office locations. When booking a Team Office or Team Zone, you can have us label your mailbox. Using the ORBIZ address as a business address requires us to manually verify the business purpose. Contact us for further clarifications.
We don't offer trial days, but you can virtually explore our locations anytime via our 360° tour. If you would like to visit your future office in person, we would like to welcome you to a guided tour on site. You can reserve an appointment for this on our contact page. In addition, we also offer public visiting days — just drop by for a non-binding insight.
Yes, you can also complete the rental via our website without prior inspection or request. Simply select the office (Team Office) or the individual workstation (Fix or Flex Desk) at the desired location, fill out the booking form, and we will send you all the necessary information within 48 hours.
Yes, our various offers can be combined as required. It is best to contact us directly for a non-binding offer. Or book your desired combination directly online.
After you pay the first month's rent for the Flex Desk or the first three months rent for the Fix Desk, Team Zone, or Team Office, you'll receive all the information you need to move in. From 8:00 on the first day of your booking period, you can move into your office or workplace. On the last day of the booking period, the room or workplace must be released by 12:00 at the latest. If time is tight for you, simply contact us and we will find a solution together.
The monthly price for Team Offices is based on the office space, regardless of the number of workstations used. The defined number of workstations in the office is based on SECO guidelines and legal fire protection requirements. Fix/Flex Desks in Open Space and the Team Zone are excluded from these regulations.
The minimum rental period is 3 months, after which the rental contract is automatically extended unless you cancel 30 days in advance. A rental period of less than 3 months is not possible.
You can cancel in the customer portal. The minimum rental period is 3 months, after which the rental contract is automatically extended unless you cancel 30 days in advance. The first cancellation is possible after 60 days.
Prices vary depending on location and offer. The current prices can be found on the respective offer. All prices mentioned include VAT.
To book your office (Team Office) or your individual workstation (Fix or Flex Desk), select the desired option and click on “Book”. Then fill out the booking form.
When booking a Flex Desk, you pay the first month's rent in advance by credit card and receive your login details within 48 hours.
When you book a Fix Desk, a Team Zone or a Team Office, you will immediately receive a booking confirmation and, within two days, the invoice for the first three months of rent. After receipt of payment, we will send you all further information and login details. You will then receive a monthly invoice for each additional month's rent.
The rental contract is automatically extended if you do not cancel 30 days in advance. An initial cancellation is possible after 60 days.
No, everything is included with ORBIZ. Only the use of the meeting space will be charged separately if you have already used up all your free hours (credits) per month.
During the contract period, you have access to our premises around the clock, 7 days a week via the app. If you need assistance, you can reach us during office hours from 08:00 to 17:00 by phone at +41 76 308 37 50 or by email at welcome@orbiz-flex.ch.
In the email with your booking confirmation, you will receive a link to our app, which gives you access around the clock. With the app, you can not only open the main entrance, but also the team offices and meeting spaces you have booked. All you have to do is download the app, log in to your account, click “Unlock door,” and hold your phone up to the wall reader. The door then opens automatically.
Access is also possible with a badge. These can be purchased from us. In every team office, one person has access to access management and can provide you with the PIN. In addition, we can provide you with remote access. During our office hours from 8:00 a.m. to 5:00 p.m., you can reach us by phone at +41 76 383 37 50 or by email at welcome@orbiz-flex.ch.
You can find the app both in the Apple App Store and in the Google Play Store under the name “ORBIZ - Flex Office”. The links can be found in the footer.
The security measures are the same as those of a conventional office. During business hours, visitors have access to the building and can sometimes access the corresponding floor.
Yes, you can receive customers and guests in person at any time. If you want to make sure that your office is easy to find, we can list you or your company as a tenant in the initial report.
Access to the building is free during business hours. The ORBIZ Flex Office, on the other hand, is only accessible to users and visitors should be picked up at the entrance, as there is no official reception service there. Access to ORBIZ differs depending on the location:
NOERD: Visitors enter the building via entrance D, where there is also a bell for ORBIZ Noerd. On the 2nd floor in front of the entrance door to ORBIZ Noerd, there are bells for the individual offices.
AESCHENGRABEN: Visitors can reach the Flex Office via the main entrance of the building by lift or via the stairwell. There are bells for individual offices on the ground floor.
JOSEF: The building and ground floor with the restaurant and bar area are open to the public. The bells for the individual offices can also be found there.
Our goal is to give everyone the opportunity to master everyday work in an optimal way. That is why we attach great importance to making our buildings as barrier-free as possible. We are guided by SIA 500 standards for barrier-free buildings. We strive to minimize barriers, but despite our efforts, there may be restrictions in some cases. We are constantly working to overcome these challenges and create an environment where everyone feels comfortable and supported. Would you like to know more? We are happy to give you detailed information information.
Tenants from a team office or a single workplace can book the meeting space via the customer portal. As a tenant, you receive monthly free hours in the form of credits and discounts on the hourly rate after the credits have been used up. Billing is carried out here using the monthly bill.
External persons can also book the meeting space. The booking is made via our portal and payment is made in advance by credit card.
External people can also book our meeting space. The booking is made directly via our booking portal and is paid in advance by credit card. We offer a wide range of meeting and project rooms. The meeting rooms can be booked at any time of day and for any desired duration. Access to the location will be sent by email a few days before the appointment.
Our meeting space are controlled via an electronic access system. As soon as the booking period is confirmed, you will receive the necessary permission to open the room lock. All you have to do is download the app, log in to your account, click “Unlock door,” and hold your phone up to the wall reader. The door then opens automatically.
Since several tenants share the locations, individual events are not possible in general areas.
- At JOSEF, we have a specially designed, rentable event room
- At AESCHENGRABEN, the roof terrace is available
- At NOERD, the Noerd canteen offers space for events (reservations by e-mail to info@noerdkantine.ch)
You can cancel a meeting space booking up to one hour before it's scheduled to start. In this case, we will refund the amount to the credit card used to make the booking.
Our furnished team offices are equipped with height-adjustable tables, ergonomic office swivel chairs, good lighting and, in some locations, also with shelves. Printers and similar equipment must be provided by the tenants themselves.
At each desk, we offer a spacious table with an ergonomic office chair to make your working environment comfortable. In addition, a 32-inch monitor is available in some areas to give you an efficient and productive work setup.
The user is liable for all damage caused by his employees and visitors to premises, equipment and other items provided under the rental agreement, up to the amount of the replacement value.
We offer a variety of furnished and unfurnished offices. You can easily choose the office that best suits your needs. If you want, you can also add your own furniture to your office without affecting the rental price. If there is no suitable team office available, contact us so that we can find a solution for you together.
You'll need to bring your own printer and any other work materials and tools you need. The printer can be easily integrated into our network via WLAN.