FAQs
Tenants in ORBIZ benefit from a wide range of services:
- Free WLAN/LAN (up to 1 Gb/s)
- Free use of the lounge, coffee corner, and meeting and telephone booths (fair use)
- Fully equipped coffee corner with coffee machine (freshly ground coffee) and refrigerator
- Meeting space with screen (by reservation)
- Separately accessible toilets (wheelchair accessible) on the same floor
- Access, bookings, and visitor management via smartphone
- Depending on the rental offer: Your own mailbox
All operating and cleaning costs are included in the rental costs.
The meeting spaces can be booked via the calendar in the customer portal or on our website. The other shared spaces, such as the lounge, the coffee corner, and the telephone booths, follow the fair use principle. This means that everyone makes sure to use them in a balanced and respectful way. We rely on the joint responsibility of all tenants and guests to leave the premises as they would like to find them themselves for their important meeting.
House and usage rules are provided to all tenants at the start of the tenancy in order to ensure smooth cooperation.
Yes, your office will be cleaned once a week and all regular cleaning services are included in the rent. The communal areas are cleaned at least once a week. Depending on usage, these areas may be cleaned more often to ensure a pleasant working environment at all times.
We offer parking spaces for rent at each of our locations. We would be happy to check availability for you.
At our Flex Office locations we also offer mailboxes. When booking a Team Office or Team Zone, you can have us label your mailbox. Using the ORBIZ address as a business address requires us to manually verify the business purpose. Contact us for further information.
We don't offer trial days, but you can virtually explore our locations anytime via our 360° tour. If you would like to visit your future office in person, we would be delighted to offer you a personal guided tour. You can book an appointment for this on our contact page. In addition, we also offer public visiting days — just drop by for a nonbinding insight.
Yes, you can also complete the rental via our website without prior inspection or request. Simply select the office (Team Office) or the individual workstation (Fix or Flex Desk) at the desired location, complete the booking form, and we will send you all the necessary information within 48 hours.
Yes, our various offers can be combined as required. It is best to contact us directly for a nonbinding offer. Or book your desired combination directly online.
After you pay the first month's rent for the Flex Desk or the first three months' rent for the Fix Desk, Team Zone, or Team Office, you'll receive all the information you need to move in. You can use your new office or workspace from 8 a.m. on the first day of your booking period. On the last day of the booking period, the space or workstation must be cleared by 12 noon at the latest. If time is tight for you, simply contact us and we will find a solution together.
The monthly price for Team Offices is based on the office space, regardless of the number of workstations used. The defined number of workstations in the office is based on SECO guidelines and legal fire protection requirements. Fix/Flex Desks in the Open Space and the Team Zone are excluded from these regulations.
The minimum rental period is 3 months, after which the rental contract is automatically extended unless you cancel it 30 days in advance. A rental period of less than 3 months is not possible.
You can cancel in the customer portal. The minimum rental period for Flex Desks is one month. For Fix Desks, Team Offices, and Team Zones, the minimum rental period is three months. After that, the rental contract is automatically extended unless you cancel it 30 days in advance. The first cancellation is possible after 60 days.
Prices vary depending on location and offer. The current prices can be found on the respective page. All prices quoted include sales tax.
To book your office (Team Office) or your individual workstation (Fix or Flex Desk), select the desired option and click on “Book". Then fill out the booking form.
When booking a Flex Desk, you pay the first month's rent in advance by credit card and receive your access details within 48 hours.
When booking a Fix Desk, a Team Zone, or a Team Office, you will immediately receive a booking confirmation and, within two days, the invoice for the first three months' rent. After receipt of payment, we will send you all further information and access details. You will then receive a monthly invoice for each additional month's rent.
The rental contract is automatically extended if you do not cancel 30 days in advance. The first cancellation is possible after 60 days.
No, with ORBIZ everything is included. Only the use of the meeting spaces will be charged separately if you have already used up all your free hours (credits) per month.
During the contract period, you have access to our premises 24 hours a day, 7 days a week via the app. If you need assistance, you can reach us during office hours from 8 a.m. to 5 p.m. by phone on +41 76 308 37 50 or by email at welcome@orbiz-flex.ch.
In the email with your booking confirmation, you will receive a link to our app, which gives you access around the clock. You can use the app to access not only the main entrance but also the Team Offices and meeting spaces you have booked. All you have to do is download the app, log in to your account, tap “Unlock door”, and hold your phone up to the wall reader. The door then opens automatically.
Access is also possible with a badge. These can be purchased from us. For every Team Office, one person has access to access management and can provide you with a PIN. In addition, we can provide you with remote access. During our office hours from 8 a.m. to 5 p.m., you can reach us by phone on +41 76 383 37 50 or by email at welcome@orbiz-flex.ch.
You can find the app both in the Apple App Store and in the Google Play Store under the name “ORBIZ - Flex Office”. The links can be found at the bottom of the page.
The security measures are the same as those of a conventional office. During business hours, visitors have access to the building and can sometimes access the corresponding floor.
Yes, you can receive customers and guests in person at any time. If you want to make sure that your office is easy to find, we can list you or your company as a tenant in the entrance area.
There is free access to the building during business hours. The ORBIZ Flex Office, on the other hand, is only accessible to users, and visitors should be met at the entrance, as there is no official reception service there. Access to ORBIZ differs depending on the location:
NOERD: Visitors enter the building via entrance D, where there is also a bell for ORBIZ Noerd. On the 2nd floor in front of the entrance door to ORBIZ Noerd, there are bells for the individual offices.
AESCHENGRABEN: Visitors can reach the Flex Office via the main entrance of the building by elevator or via the stairwell. There are bells for the individual offices on the ground floor.
JOSEF: The building and ground floor with the restaurant and bar area are open to the public. The bells for the individual offices can also be found there.
Our goal is to give everyone the opportunity to master everyday work in an optimal way. That is why we attach great importance to making our buildings as barrier-free as possible. We are guided by SIA 500 standards for barrier-free buildings. We strive to minimize barriers, but despite our efforts, there may be restrictions in some cases. We are constantly working to overcome these challenges and create an environment where everyone feels comfortable and supported. Would you like to know more? We are happy to give you detailed information.
Tenants of a Team Office or an individual workstation can book a meeting room via the customer portal. As a tenant, you receive monthly free hours in the form of credits, and discounts on the hourly rate after the credits have been used up. Billing is carried out here via the monthly invoice.
External persons can also book the meeting spaces. The booking is made via our portal and payment is made in advance by credit card.
Non-tenants can also book our meeting spaces. The booking is made directly via our booking portal and is paid in advance by credit card. We offer a wide range of meeting and project rooms. The meeting rooms can be booked at any time of day and for any desired duration. Access to the location will be sent by email a few days before the appointment.
Our meeting spaces are controlled via an electronic access system. As soon as the booking is confirmed, you will receive the necessary permission to open the room lock. All you have to do is download the app, log in to your account, click “Unlock door”, and hold your phone up to the wall reader. The door then opens automatically.
Since multiple tenants share the locations, private events are not possible in the communal areas.
- At JOSEF, we have a specially designed and rentable event room
- At AESCHENGRABEN, the roof terrace is available
- At NOERD, the Noerd canteen offers space for events (reservations by email to info@noerdkantine.ch)
You can cancel a meeting space booking up to one hour before it's scheduled to start. In this case, we will refund the amount to the credit card used to make the booking.
Our furnished Team Offices are equipped with height-adjustable desks, ergonomic office swivel chairs, good lighting, and, in some locations, also with shelves. Printers and similar equipment must be provided by the tenants themselves.
At each workstation, we offer a spacious desk with an ergonomic office chair to make your working environment comfortable. In addition, a 32-inch monitor is available in some areas to give you an efficient and productive work setup.
The user is liable for all damage caused by their employees and visitors to premises, equipment, and other items provided under the rental agreement, up to the amount of the replacement value.
We offer a variety of furnished and unfurnished offices. You can easily choose the office that best suits your needs. If you want, you can also add your own furniture to your office without affecting the rental price. If there is no suitable Team Office available, contact us so that we can find a solution for you together.
You'll need to bring your own printer and any other work materials and tools you need. The printer can be easily integrated into our network via WLAN.